Legal
chatbot

Legal chatbot

Free chatbot from Access Social Care, delivering legal information about community care and welfare benefits

The legal chatbot from Access Social Care delivers legal information about community care and welfare benefits to older or disabled people, their families, and carers. Users ask the chatbot questions about legal problems, and the chatbot is programmed to answer them. The chatbot is free to use.

The chatbot uses Rasa technology, which means that it learns from each chat and gets better at understanding questions and answering them over time.

Lead organisation(s)

Access Social Care

Based

England

Sector

Not for profit

Target beneficiaries

Individuals

Extent

England

Status

Launched

Last updated

13 August, 2025